NOW IN ITS 2ND YEAR

CXFS Summit

THE FUTURE OF CX IN
FINANCIAL SERVICES

5th - 6th October 2022
Digital Event (Delivered Better!)

30 industry leading speakers discuss the latest in customer experience transformation; the latest strategies, trends and the future of CX. 

Attend in-person or join online with our unique hybrid approach.

A Digital Event, Delivered Better!

Do you see customer experience as a top priority for your business in 2022? Are you looking to take the next steps in your CX journey and continue to push for service excellence?
You want the latest industry insight, from experienced experts, delivered in a way that works best for your busy schedule.
Now in its 2nd year, CXFS Summit provides updates, insight and inspiration for the next steps in your customer experience journey.
The way customers search, engage, purchase, and seek support has seen rapid shifts which have major implications for all in Financial Services.
We’ll discuss the current trends, developments, opportunities and the future of CX, referencing real-world examples and best practice strategies.
Sessions are fast paced and fun - not your tired, PPT focused webinar!
Each session is also adapted to consume away from the live arena.
1 minute video highlights. The podcast. Editorial highlights and a summary report.
Register for Free now and access the Live and on-demand elements of CXFS Summit.

Previous Speakers Include

TANVI GUPTA
Head of Business Management Customer
Barclays
Atom_Bank
MICHAEL SHERWOOD
Head of Customer Experience
Atom Bank
ING
STEPHANIE PELSMAKERS
Customer Experience Lead
ING
Railsbank
Nigel Verdon
CEO & Co-Founder
Railsbank
EY
NIALL CORRIGAN
Head of Digital and CX
EY Financial Services
Nordea logo
EZGI BIBER
Head of Digital Insights
Nordea
ABN AMRO
ANKUR DALAL
Customer Experience Leader and Principle Architect
ABN AMRO Bank
Vyber
GUILLAUME DRETZ
Head of Customer Experience
Vybecard

The Highlights

What to Expect from this Event?
Inspiring Speakers
Insight and opinion from visionary speakers working on the CX frontline
Interactive Programme
Interactive sessions featuring live Q&A - bring the questions that are keeping you up at night.
Use-Cases
Hear from the innovators behind the latest use-cases. Real “how to” insight from those in the know!
Delivered Better
Sessions are fast paced and fun - not your tired, PPT focused webinar!
On-Demand
Consume the most relevant of points, in a way most convenient to you - 1 minute video highlights, the podcast, editorial summaries and a market report.

Previous Attendees

You'll be in Great Company
ABN AMRO
Accenture
AIB bank logo
AMEX
Banco do Brasil
Bloomberg
Bupa
BNY Mellon
Citi Bank logo
Credit Suisse
Danske Bank
Deloitte
Deutsche Bank
Eurobank
EY
First Abu Dhabi Bank
Fiserv
HSBC
Huawei
IBM
ING
Investec
KPMG
Lloyds Bank
Mastercard
Metro Bank
Morgan Stanley
Nationwide
NatWest
Nordea
Northern Trust
Oracle
PwC
R3
Rabobank
Reply
Sainsburys Bank
Salesforce
Santander
Scotiabank
SecureTrust Bank
SG
Solarisbank
Standard Chartered
SVB
Swedbank
Tesco Bank
Thought Machine
UBS
Virgin Money
VMware
Wipro

Previous Sponsors Include

Backed by some of the leading names in Fintech

Register Now

Discuss the latest in customer experience transformation; the latest strategies, trends and the future of CX.
Access video highlights, audio best bits and editorial summaries.